Remote Online Job August 2021: Work with 70% of The Time Using Telegram & Whatsapp on Flexible Schedule

Time to work at home. If you are someone who wants to spend time working at home - due to the covid pandemic - this online job vacancy can be an option.

Cudy Technologies opens up opportunities through online job vacancies that will allow you to work from/at home, or even wherever you want.

This is a technology company that operates platforms and communities across Asia.

Cudy Technologies own and manage online businesses from Education to Lifestyle.

Now are looking for:

Online Customer & Operations Support

.

Working with 70% of the time using a smartphone, especially whatsapp or telegram, you will get a commensurate reward.

If you are a result-oriented, have excellent organizational skills and are constantly challenging yourself, this would be suits to you.

.

Further and details information please check remote and online job vacancy below:

.

Cudy Technologies - Yogyakarta

Rp. 1.500.000 - Rp. 2.500.000 per bulan - Full-time, Part-time, Contract

Responded to 51%-74% of applications in the past 30 days, typically within 2 days.

(English Required - Remote) Online Customer & Operations Support

Urgently hiring

Fresh Graduates are welcomed

English required

No calls or video calls with customers, only texting.

If you are a highly self-motivated results-driven individual that is looking to help the next big company improve and leave your mark, this job is for you.

Join Cudy Technologies to work with the best talents to build the future platforms in Southeast Asia. To succeed in this role, you will need to be a natural problem-solver with sharp, analytical thinking.

If you are a result-oriented, have excellent organisational skills and are constantly challenging yourself, we would love to meet you.

Work Location:

Yogyakarta, Semarang, Surakarta, Medan, Padang, Palembang, Malang, Depok, Denpasar, Surabaya, Bogor, Bandung, Jakarta, Tangerang.

Remote, Work from home forever

Skills Field:

Customer Support, Operations Support

Company:

Cudy Technologies is a technology company that operates platforms and communities across Asia. We own and manage online businesses from Education to Lifestyle.

We offer:

- Highly flexible working schedule (on-demand)

- 70% work can be done on your mobile phone

- Not required for you to be at home or any fixed place to work all the time

- A chance to work with people who are passionate about what they do

- An opportunity to build something from scratch with a small team, and see it grow into something that is used by thousands of people every day

- The chance to grow both personally and professionally as part of a close-knit team of nerds

Job Scope (but not limited to):

- 70% of the time using Telegram/Whatsapp bot to handle user and real-time customer text enquiries online (Your personal number or name will never be revealed or shown)

- 30% of the time using laptop to perform operational and customer support administrative tasks

- Following up via email with Company's support system on mobile or laptop

- Using Company's canned template responses to respond to customers

- Directing complex enquiries to the management team

- Coordinating and communicating with technical support team for user and customer related issues

- Following up via email with users and customers on reported issues

- Helping users to troubleshoot their issues

- Adding new question and answers to the company's online helpdesk system

- Creating video and text usage guides of online products for customers and internal team members

Job Requirements:

- Fluent in writing in English, Bahasa Indonesia

- Must be willing to answer customer text queries during weekends (on mobile phone)

- Able to speak and communicate in English language

- Access to a functional laptop and familiar with doing work on the laptop

- Access to a smart phone with Whatsapp/Telegram

- Access to stable internet connection

- Must possess Problem-solving skills

- Must be People-oriented

- Knowledge in customer support

- Knowledge in organization and administration

- Positive attitude, and the ability to work in a fast-paced environment.

- Holistic view on consumer behaviour and psychology

- Comfortable to work independently

- Able to work under pressure with deadlines

- Have strong critical thinking skills

- Be comfortable in taking initiative and being accountable for your work

Note: all shortlisted applicants will have to attempt an automated online assessment and a online self-directed interview.

Job Types: Full-time, Part-time, Contract, Fresh Graduate

Salary: Rp1,500,000 - Rp2,500,000 per month

COVID-19 considerations:

Interview and selection process to be conducted 100% online.

Education:

S1 (Required)

Experience:

Online Customer Support: 1 year (Preferred)

Language:

English (Required)

(*/)

NOTE: 

This online job vacancy information is taken from the indeed page.

We only inform and do not recruit or have no cooperation with these related parties.

For more information about online job vacancies - where you work from home - please visit the resource page at id.indeed.com/jobs.